Field Recovery / Verification Officer, Delta State / Edo State

Field Recovery / Verification Officer responsible for collecting overdue loan repayments through field and remote engagement. Role sits within the collections/recovery function working with merchant and agent accounts in Delta and Edo States.

What you'll do

• Conduct field visits and contact defaulting customers by phone and email
• Keep a daily activity log of contacts and payment promises
• Verify arrears information and perform daily follow-ups
• Negotiate payment plans and settlements to recover debts

What they're looking for

• University degree in any related field
• At least 1 year experience in consumer loans or merchant collections
• Proficiency in Microsoft Excel
• Strong communication, interpersonal, and problem-solving skills

Skills

• Microsoft Excel
• consumer loans operations
• merchant collections
• telephone collections
• negotiation
• data tracking

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.